Shropshire network service status

If your issue is not listed, please call our support team on 0333 880 4141

Partial Outage ( 79987 )
Investigating
Identified
Monitoring
Resolved

2 incident updates

Monday 10th March 2025
5:22 pm
We've detected an issue that may be affecting your internet service in the SY5 9** area. Our team is investigating the situation to determine the cause. We'll share more details once we have further information. Expect our next update within the next 24 to 48 hours.

5:48 pm
Our investigation into the issue is ongoing, we haven't yet identified the exact cause. We've requested engineers to be sent to your area to help pinpoint the problem. We'll keep you updated once a visit has been arranged. Expect our next update within the next 24 to 48 hours.
At Risk ( 79792 )
Investigating
Identified
Monitoring
Resolved

1 incident update

Saturday 8th March 2025
1:39 pm
Important: Current outage affecting Bishops Castle and Lydbury North areas

We've detected an issue that may be affecting your internet service. Our team is investigating the situation to determine the cause. We'll share more details once we have further information.
Partial Outage ( 79949 )
Investigating
Identified
Monitoring
Resolved

2 incident updates

Monday 10th March 2025
10:04 am
We've detected an issue that may be affecting your internet service in the SY5 8** area. Our team is investigating the situation to determine the cause. We'll share more details once we have further information. Expect our next update within the next 24 to 48 hours.

6:12 pm
Our engineers have found the cause of the issue, and are now working on repairs. We're doing everything we can to restore your service as quickly as possible. We'll provide more information soon. Expect our next update within the next 24 to 48 hours.