Service Status

Friday 14th February 2025

12:50 pm

We've detected an issue that may be affecting your internet service in the KY13 area. Our team is investigating the situation to determine the cause. We'll share more details once we have further information. Expect our next update within the next 24 to 48 hours.

1:52 pm

Our investigation into the issue is ongoing, we haven't yet identified the exact cause. We've requested engineers to be sent to your area to help pinpoint the problem. We'll keep you updated once a visit has been arranged. Expect our next update on Monday 17th February.

Monday 17th February 2025

3:18 am

We're sorry, there has been a delay. This issue remains open and is ongoing - regular updates will continue to be provided. You can find more information about the issue in our previous updates. Next update expected in 24-48hrs.

Wednesday 19th February 2025

3:39 pm

We're sorry, there has been a delay. This issue remains open and is ongoing - regular updates will continue to be provided. You can find more information about the issue in our previous updates. Next update expected on Friday 21st February.

Monday 24th February 2025

10:07 am

We're sorry, there has been a delay. This issue remains open and is ongoing - regular updates will continue to be provided. You can find more information about the issue in our previous updates. Next update expected on Monday 3rd March.

Monday 3rd March 2025

9:59 am

Engineers are on their way to your area to find the exact cause of the problem. We're doing everything we can to restore your service as quickly as possible. We'll provide more information soon. Expect our next update in 24 to 48 hours.

3:51 pm

We're sorry, there has been a delay. This issue remains open and is ongoing - regular updates will continue to be provided. You can find more information about the issue in our previous updates. Next update expected in 24 to 48 hours.

Perth and Kinross network service status