Swansea network service status

We've detected an issue that may be affecting your internet service in SA5 7**. Our team is investigating the situation to determine the cause. We'll share more details once we have further information. Expect our next update in the next few hours.

We're sorry, there has been a delay. This issue remains open and is ongoing - regular updates will continue to be provided. You can find more information about the issue in our previous updates. Next update expected Monday, 10th March.

We are currently experiencing network degraded performance affecting the SA19 area. We're doing everything we can to restore your service as quickly as possible. We'll provide more information soon. Expect our next update by the 7th of March 2025.

Update: Unforeseen delay to completion of works


We're sorry it's taking longer than we expected to restore your service. Unfortunately, our engineers are currently unable to complete the work due to an issue with the availability of the parts they require. We will provide a further update on expected resolution times as soon as we have more information.

Next update expected Monday, 17th March.