Suffolk network service status
If your issue is not listed, please call our support team on 0333 880 4141
Monday 10th March 2025
12:48 pm
We've detected an issue that may be affecting your internet service in the IP12 area. Our team is investigating the situation to determine the cause. We'll share more details once we have further information. Expect our next update within the next 24 to 48 hours.
1:02 pm
Our engineers have found the cause of the issue, and are now working on repairs. We're doing everything we can to restore your service as quickly as possible. We'll provide more information soon. Expect our next update within the next 24 to 48 hours.
Monday 3rd March 2025
10:22 pm
We've detected an issue that may be affecting your internet service in IP12 3xx. Our team is investigating the situation to determine the cause. We'll share more details once we have further information.
Friday 7th March 2025
5:30 pm
Our team is now conducting thorough tests to ensure everything is functioning as it should. We'll confirm once services are fully restored. We aim to complete the testing and verification process within the next 72 hours.