Powys network service status

If your issue is not listed, please call our support team on 0333 880 4141

Partial Outage ( 79043 )
Investigating
Identified
Monitoring
Resolved

4 incident updates

Friday 21st February 2025
12:14 pm
We've detected an issue that may be affecting your internet service in LD3 9**. Our team is investigating the situation to determine the cause. We'll share more details once we have further information. Expect our next update in 24 to 48 hours.

Tuesday 4th March 2025
9:05 am
We're sorry, there has been a delay. This issue remains open and is ongoing - regular updates will continue to be provided. You can find more information about the issue in our previous updates. Next update expected on Tuesday 11th March.
Partial Outage ( 79811 )
Investigating
Identified
Monitoring
Resolved

2 incident updates

Friday 7th March 2025
4:29 pm
We've detected an issue that may be affecting your internet service in the LD3 8** area. Our team is investigating the situation to determine the cause. We'll share more details once we have further information. Expect our next update within the next 24 to 48 hours.

Monday 10th March 2025
12:45 pm
We're sorry, there has been a delay. This issue remains open and is ongoing - regular updates will continue to be provided. You can find more information about the issue in our previous updates. Next update expected in 24 to 48 hours.
Partial Outage ( 75643 )
Investigating
Identified
Monitoring
Resolved

15 incident updates

Thursday 2nd January 2025
4:12 am
We are investigating a network incident affecting LD3 7xx postal codes.
Our team is currently working to restore the service. We apologise for any inconvenience.
We will provide further updates shortly.

Tuesday 4th March 2025
9:45 am
We're sorry, there has been a delay. This issue remains open and is ongoing - regular updates will continue to be provided. You can find more information about the issue in our previous updates. Next update expected Monday 10th March.
Partial Outage ( 79642 )
Investigating
Identified
Monitoring
Resolved

5 incident updates

Tuesday 4th March 2025
11:08 am
We've detected an issue that may be affecting your internet service in the LD3 area. Our team is investigating the situation to determine the cause. We'll share more details once we have further information. Expect our next update within the next 24 to 48 hours.

Monday 10th March 2025
5:23 pm
The issue affecting your broadband service has been fully resolved. Your connection should now be back to normal. We appreciate your patience and understanding while we worked to fix the issue. Should you still have an issue please call us on 0333 880 4141 or email helpdesk@voneus.com
Scheduled Maintenance

Tuesday 11th March 2025 at 10:00 to Tuesday 11th March 2025 at 12:00

We will be performing scheduled maintenance affecting LD3 9**
on Tuesday 11th March from 10am to 12pm.
During this time, users can expect a full outage.