Service Status

Created at 11:21 on Thursday 26th September 2024

We've detected an issue that may be affecting your internet service in Cwm Colfran. Our team is investigating the situation to determine the cause. We'll share more details once we have further information. Expect our next update within the next three hours.

Updated at 09:46 on Thursday 3rd October 2024

The issue affecting your broadband service has been fully resolved. Your connection should now be back to normal. We appreciate your patience and understanding while we worked to fix the issue. Should you still have an issue please call us on 0333 880 4141 or email helpdesk@voneus.com

Updated at 11:38 on Wednesday 2nd October 2024

We're sorry, there has been a delay. This issue remains open and is ongoing - regular updates will continue to be provided. You can find more information about the issue in our previous updates. Next update expected on the 7th October.

Updated at 11:05 on Monday 30th September 2024

We're sorry, there has been a delay. This issue remains open and is ongoing - regular updates will continue to be provided. You can find more information about the issue in our previous updates. Next update expected on the 2nd October.

Updated at 08:14 on Monday 30th September 2024

We're sorry, there has been a delay. This issue remains open and is ongoing - regular updates will continue to be provided. You can find more information about the issue in our previous updates.

Updated at 08:33 on Friday 27th September 2024

We're sorry, there has been a delay. This issue remains open and is ongoing - regular updates will continue to be provided. You can find more information about the issue in our previous updates. Next update expected within the next 3 hours.