Pembrokeshire network service status

If your issue is not listed, please call our support team on 0333 880 4141

Degraded Performance ( 79355 )
Investigating
Identified
Monitoring
Resolved

4 incident updates

Wednesday 26th February 2025
4:47 pm
We've detected an issue that may be affecting your internet service in SA62 4**. Our team is investigating the situation to determine the cause. We'll share more details once we have further information. Expect our next update in 24 to 48 hours.

Saturday 8th March 2025
7:59 am
We're sorry, there has been a delay. This issue remains open and is ongoing - regular updates will continue to be provided. You can find more information about the issue in our previous updates. Next update expected Monday, 10th March.
Degraded Performance ( 79545 )
Investigating
Identified
Monitoring
Resolved

2 incident updates

Monday 3rd March 2025
7:54 am
We've detected an issue that may be affecting your internet service in SA66 7**. Our team is investigating the situation to determine the cause. We'll share more details once we have further information. Expect our next update in the next few hours.

Saturday 8th March 2025
8:04 am
We're sorry, there has been a delay. This issue remains open and is ongoing - regular updates will continue to be provided. You can find more information about the issue in our previous updates. Next update expected in the next 24 - 48 hours.
Partial Outage ( 78452 )
Investigating
Identified
Monitoring
Resolved

5 incident updates

Wednesday 12th February 2025
1:50 pm
We've detected an issue that may be affecting your internet service in the SA67 area. Our team is investigating the situation to determine the cause. We'll share more details once we have further information. Expect our next update within the next 24 to 48 hours.

Monday 10th March 2025
10:28 am
Update: Unforeseen delay to completion of works


We're sorry it's taking longer than we expected to restore your service. Unfortunately, our engineers are currently unable to complete the work due to an issue with the availability of the parts they require. We will provide a further update on expected resolution times as soon as we have more information.