Cumbria network service status

If your issue is not listed, please call our support team on 0333 880 4141

At Risk

Last update: Thursday 3rd October 2024 at 09:28

Investigating
Identified
Monitoring
Resolved

Created at 22:15 on Saturday 28th September 2024

We've detected an issue that may be intermittently affecting your internet service on Walney Island. Our team is currently investigating the situation to determine the cause.

Updated at 09:28 on Thursday 3rd October 2024

We're sorry, there has been a delay. This issue remains open and is ongoing - regular updates will continue to be provided. You can find more information about the issue in our previous updates. Next update expected in the next 3 hours.
Partial Outage

Last update: Thursday 3rd October 2024 at 10:19

Investigating
Identified
Monitoring
Resolved

Created at 08:50 on Thursday 3rd October 2024

We've detected an issue that may be affecting your internet service in CA10 1**. Our team is investigating the situation to determine the cause. We'll share more details once we have further information. Expect our next update within the next few hours.

Updated at 10:19 on Thursday 3rd October 2024

Our investigation into the issue is ongoing, we haven't yet identified the exact cause. We've requested engineers to be sent to your area to help pinpoint the problem. We'll keep you updated once a visit has been arranged. Expect our next update in the next 3 hours
Scheduled Maintenance

Monday 16th September 2024 at 09:00 to Monday 16th September 2024 at 17:00

We will be performing scheduled maintenance affecting Whinfell, Great Strickland, Cliburn, Stainton and Great Dunfell regions on 16th September 09:00 to 17:00. During this time, users can expect an intermittent full outage.
Scheduled Maintenance

Monday 30th September 2024 at 09:00 to Monday 30th September 2024 at 17:00

We will be performing scheduled maintenance affecting the Melmerby Fell region on 30th September 2024 between 09:00 and 17:00. During this time, users can expect a full outage.
Scheduled Maintenance

Tuesday 1st October 2024 at 09:00 to Tuesday 1st October 2024 at 17:00

We will be performing scheduled maintenance affecting the Great Dunfell region on 1st October 2024 between 09:00 and 17:00. During this time, users can expect a full outage.
Scheduled Maintenance

Wednesday 2nd October 2024 at 09:00 to Wednesday 2nd October 2024 at 17:00

We will be performing scheduled maintenance affecting Lazonby region on 2nd October 2024 between 09:00 and 17:00. During this time, users can expect a full outage.
Scheduled Maintenance

Tuesday 8th October 2024 at 09:00 to Tuesday 8th October 2024 at 17:00

We will be performing scheduled maintenance affecting the Blencarn on 8th October 2024 between 09:00 and 17:00. During this time, users can expect a full outage.
Scheduled Maintenance

Monday 7th October 2024 at 09:00 to Monday 7th October 2024 at 17:00

We will be performing scheduled maintenance affecting the Kings Meaburn region on 7th October 2024 between 09:00 and 17:00. During this time, users can expect a full outage.
Scheduled Maintenance

Thursday 3rd October 2024 at 09:00 to Thursday 3rd October 2024 at 17:00

We will be performing scheduled maintenance affecting the Edenhall region on 3rd October 2024 between 09:00 and 17:00. During this time, users can expect a full outage.
Scheduled Maintenance

Wednesday 9th October 2024 at 09:00 to Wednesday 9th October 2024 at 17:00

We will be performing scheduled maintenance affecting the Newbiggin region on 9th October 2024 between 09:00 and 17:00. During this time, users can expect a full outage.
Scheduled Maintenance

Thursday 10th October 2024 at 09:00 to Thursday 10th October 2024 at 17:00

We will be performing scheduled maintenance affecting the Great Strickland region on 10th October 2024 between 09:00 and 17:00. During this time, users can expect a full outage.