Ceredigion network service status

If your issue is not listed, please call our support team on 0333 880 4141

Major Outage

Last update: Thursday 3rd October 2024 at 08:54

Investigating
Identified
Monitoring
Resolved

Created at 16:00 on Wednesday 2nd October 2024

We've detected an issue that may be affecting your internet service in SA44 5**. Our team is investigating the situation to determine the cause. We'll share more details once we have further information. Expect our next update 2 hours.

Updated at 08:54 on Thursday 3rd October 2024

The issue affecting your broadband service has been fully resolved. Your connection should now be back to normal. We appreciate your patience and understanding while we worked to fix the issue. Should you still have an issue please call us on 0333 880 4141 or email helpdesk@voneus.com
Partial Outage

Last update: Thursday 3rd October 2024 at 08:27

Investigating
Identified
Monitoring
Resolved

Created at 15:33 on Wednesday 25th September 2024

We've detected an issue that may be affecting your internet service in SA43 ***. Our team is investigating the situation to determine the cause. We'll share more details once we have further information. Expect our next update in the next 2 hours.

Updated at 08:27 on Thursday 3rd October 2024

We're sorry, there has been a delay. This issue remains open and is ongoing - regular updates will continue to be provided. You can find more information about the issue in our previous updates. Next update expected within the next few hours.
Partial Outage

Last update: Thursday 3rd October 2024 at 08:30

Investigating
Identified
Monitoring
Resolved

Created at 06:55 on Friday 27th September 2024

We've detected an issue that may be affecting your internet service in SA43 3xx. Our team is investigating the situation to determine the cause. We'll share more details once we have further information.

Updated at 08:30 on Thursday 3rd October 2024

The issue affecting your broadband service has been fully resolved. Your connection should now be back to normal. We appreciate your patience and understanding while we worked to fix the issue. Should you still have an issue please call us on 0333 880 4141 or email helpdesk@voneus.com