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Degraded Performance
Last update: Thursday 3rd October 2024 at 10:00
Investigating
Identified
Monitoring
Resolved
Created at 09:55 on Thursday 18th July 2024
We are currently experiencing network degraded performance affecting Dadford. Our team is currently working to restore normal performance levels. We apologise for any inconvenience.
Updated at 10:00 on Thursday 3rd October 2024
We're sorry, there has been a delay. This issue remains open and is ongoing - regular updates will continue to be provided. You can find more information about the issue in our previous updates. Next update expected on the 4th October.
Updated at 14:41 on Wednesday 2nd October 2024
We're sorry, there has been a delay. This issue remains open and is ongoing - regular updates will continue to be provided. You can find more information about the issue in our previous updates. Next update expected on the 3rd October.
Updated at 08:19 on Tuesday 1st October 2024
We're sorry, there has been a delay. This issue remains open and is ongoing - regular updates will continue to be provided. You can find more information about the issue in our previous updates. Next update expected within the next few hours.
Updated at 10:52 on Monday 30th September 2024
We're sorry, there has been a delay. This issue remains open and is ongoing - regular updates will continue to be provided. You can find more information about the issue in our previous updates. Next update expected
in the next 3 hours.
Updated at 14:16 on Sunday 29th September 2024
We're sorry, there has been a delay. This issue remains open and is ongoing - regular updates will continue to be provided. You can find more information about the issue in our previous updates. Next update expected within the next 24 hours.
Updated at 10:41 on Wednesday 25th September 2024
We're sorry, there has been a delay. This issue remains open and is ongoing - regular updates will continue to be provided. You can find more information about the issue in our previous updates. Next update expected on the 26th September.
Updated at 11:15 on Tuesday 24th September 2024
We're sorry, there has been a delay. This issue remains open and is ongoing - regular updates will continue to be provided. You can find more information about the issue in our previous updates. Next update expected in the next 2 hours.
Updated at 14:23 on Monday 23rd September 2024
Our investigation into the issue is ongoing, we haven't yet identified the exact cause. We've requested engineers to be sent to your area to help pinpoint the problem. We'll keep you updated once a visit has been arranged. Expect our next update on the 24th September.
Updated at 09:13 on Monday 23rd September 2024
We're sorry, there has been a delay. This issue remains open and is ongoing - regular updates will continue to be provided. You can find more information about the issue in our previous updates. Next update expected in the next 2 hours.
Updated at 09:47 on Thursday 19th September 2024
We are sorry, there has been a delay. This issue remains open and is ongoing - regular updates will continue to be provided. You can find more information about the issue in our previous updates. Next update expected on the 23rd September.
Updated at 11:26 on Tuesday 10th September 2024
We are sorry, there has been a delay. This issue remains open and is ongoing - regular updates will continue to be provided. You can find more information about the issue in our previous updates. Next update expected on the 19th September.
Updated at 11:04 on Friday 6th September 2024
We are sorry, there has been a delay. This issue remains open and is ongoing - regular updates will continue to be provided. You can find more information about the issue in our previous updates. Next update expected 3 hours
Updated at 16:06 on Monday 2nd September 2024
We are in the process of dispatching an engineer to the site. We will provide further updates shortly.
Updated at 11:32 on Friday 30th August 2024
We are still investigating an incident. We will provide further updates shortly.
Updated at 15:50 on Thursday 29th August 2024
This is still currently with the scheduling team, who are working at allocating the necessary resources to resolve this.
We will continue to keep you updated as to the progress of this.
Updated at 09:34 on Thursday 29th August 2024
We are still in the process of working to resolve this network incident. We will provide further updates as soon as they become available. We apologise for any inconvenience caused.
Updated at 10:49 on Tuesday 27th August 2024
We are still investigating an incident. We will provide further updates shortly.
Updated at 12:54 on Thursday 22nd August 2024
This is still currently with the scheduling team, who are working at allocating the necessary resources to resolve this.
We will continue to keep you updated as to the progress of this.
Updated at 15:50 on Wednesday 21st August 2024
We are still investigating an incident. We will provide further updates shortly.
Updated at 13:06 on Monday 19th August 2024
Our Field Engineers have identified the issue and our scheduling team are working at allocating the necessary resources to resolve this.
We will continue to keep you updated as to the progress of this.
Updated at 15:19 on Wednesday 14th August 2024
This is still currently with the scheduling team, who are working at allocating the necessary resources to resolve this.
We will continue to keep you updated as to the progress of this.
Updated at 16:01 on Tuesday 13th August 2024
We are in the process of dispatching an engineer to the site. We will provide further updates shortly.
Updated at 10:16 on Monday 12th August 2024
We are still investigating an incident. We will provide further updates shortly.
Updated at 17:56 on Friday 9th August 2024
This is still currently with the scheduling team, who are working at allocating the necessary resources to resolve this.
We will continue to keep you updated as to the progress of this.
Updated at 15:39 on Thursday 8th August 2024
This is currently with the scheduling team, who are working at allocating the necessary resources to resolve this.
We will continue to keep you updated as to the progress of this.
Updated at 12:04 on Wednesday 7th August 2024
We are still investigating an incident. We will provide further updates shortly.
Updated at 08:36 on Tuesday 6th August 2024
We are still investigating an incident. We will provide further updates shortly.
Updated at 08:48 on Monday 5th August 2024
This is currently with the scheduling team, who are working at allocating the necessary resources to resolve this.
We will continue to keep you updated as to the progress of this.
Updated at 08:59 on Friday 2nd August 2024
We are in the process of dispatching an engineer to the site. We will provide further updates shortly.
Updated at 14:26 on Thursday 1st August 2024
We are still investigating an incident. We will provide further updates shortly.
Updated at 08:38 on Thursday 1st August 2024
We are still in the process of working to resolve this network incident. We will provide further updates as soon as they become available. We apologise for any inconvenience caused.
Updated at 14:33 on Wednesday 31st July 2024
We are still working to resolve the issue. We will provide further updates shortly. We thank you for your patience as we coordinate this process and apologise for any inconvenience caused.
Updated at 11:43 on Wednesday 31st July 2024
We are in the process of dispatching an engineer to the site. We will provide further updates shortly.
Updated at 10:25 on Tuesday 30th July 2024
We are still in the process of resolving the network incident. We will provide further updates as soon as they become available.
Updated at 09:46 on Monday 29th July 2024
We are still working to resolve the issue. We will provide further updates shortly. We thank you for your patience as we coordinate this process and apologise for any inconvenience caused.
Updated at 10:59 on Friday 26th July 2024
We are still in the process of resolving the network incident. We will provide further updates as soon as they become available.
Updated at 08:28 on Friday 26th July 2024
We are still in the process of working to resolve this network incident. We will provide further updates as soon as they become available. We apologise for any inconvenience caused.
Updated at 15:25 on Thursday 25th July 2024
We are still working to resolve the issue. We will provide further updates shortly. We thank you for your patience as we coordinate this process and apologise for any inconvenience caused.
Updated at 08:41 on Thursday 25th July 2024
We are still in the process of resolving the network incident. We will provide further updates as soon as they become available.
Updated at 20:34 on Wednesday 24th July 2024
We are still working to resolve the issue. We will provide further updates shortly. We thank you for your patience as we coordinate this process and apologise for any inconvenience caused.
Updated at 14:11 on Wednesday 24th July 2024
We are still working to resolve the issue. We will provide further updates shortly.
Updated at 19:38 on Tuesday 23rd July 2024
Our team is currently working diligently to resolve the issue, including gaining access to the affected network equipment on private property. We appreciate your patience as we coordinate this process.
Updated at 15:09 on Tuesday 23rd July 2024
We are still working to resolve the issue. We will provide further updates shortly. We thank you for your patience as we coordinate this process and apologise for any inconvenience caused
Updated at 12:09 on Tuesday 23rd July 2024
We are still working to resolve the issue. We will provide further updates shortly.
Updated at 08:23 on Tuesday 23rd July 2024
We are still in the process of working to resolve the issue. We will provide further updates shortly. We apologise for the inconvenience caused and thank you for your patience as we coordinate this process.
Updated at 14:31 on Monday 22nd July 2024
We are still working to resolve the issue. We will provide further updates shortly.
Updated at 08:18 on Monday 22nd July 2024
We are still working to resolve the issue. We will provide further updates shortly. We thank you for your patience as we coordinate this process and apologise for any inconvenience caused.
Updated at 12:43 on Friday 19th July 2024
Our team is currently working diligently to resolve the issue, including gaining access to the affected network equipment on private property. We appreciate your patience as we coordinate this process, we expect to have more details within the next 2 hours.
Updated at 08:10 on Friday 19th July 2024
We are still working to resolve the issue. We will provide further updates shortly.